The Customer Experience at JazzSports

Today’s modern online sportsbook has turned into a one-stop shop for all of your online gambling needs. Along with sports betting options covering more than 80 different sports in the US and around the globe, the top books offer an expanded racebook for horse and Greyhound dog betting along with an online casino with slots, video poker and live-dealer table games for a true Las Vegas-style gambling experience.

Some books do it better than others and the rare few take online betting to a whole other level. JazzSports Online Casino & Sportsbook has been a true pioneer in the gaming and sports betting industry since its humble beginnings. Based in Costa Rica, JazzSports opened its doors for business in 1994 and quickly grew into a popular choice of US sports bettors looking for some action covering all of their favorite sports. 


Top Contests at Jazz Sports


Over the years, the company expanded its reach in the casino and sportsbook industry with the addition of ABC Islands Casino & Sportsbook as well as other online ventures. The one constant over the past 25 years has been a strong commitment to customer service and its entire sports betting customer base.

Defining the ‘Customer Experience’ at JazzSports

While every online sportsbook offers customer support when it comes to managing your betting account, customer service at JazzSports remains a cut above the rest. No book thrives that long in one of the most competitive industries around without doing quite a few things extremely well. 

The entire staff at JazzSports comes from a sports betting and online gambling background. You could consider them ‘subject matter experts’ that understand all the nuances of the sports betting industry. Not only can this team resolve any issues or concerns you may have, but they can also actually help you manage your online betting account. 

They can also help you make the most of your online gambling experience. The customer service staff may work for the book, but the team at JazzSports realize is that the people betting on the site help to pay their salaries.


How Easy is it to Get Paid at Jazz Sports?


The best thing about the ‘customer experience’ at JazzSports is easy accessibility to the customer service department. Whether it is online through email, texts, and a person-to-person chat option or old-school through a toll-free phone number, this team is always ready to help 24 hours a day, every day of the year. During the busiest times of the sports calendar, this team is overstaffed to make sure everyone’s needs are filled.

Features and Benefits of JazzSports

Along with being a full-service online sportsbook, racebook, and casino, JazzSports is also a trusted source for online gambling information. The site offers extensive insight on how to bet on each of the main sports on the board. It also has a comprehensive section covering all the rules and regulations that pertain to actually betting on them.

There is a ‘sports news’ section on the site that offers expert insight into the top sporting events on the daily and weekly schedule. Also included in the sports information section are valuable betting tools such as a parlay and teaser calculator. JazzSports knows that an educated sports bettor will get much more out of the online betting experience.


Using Multiple Offshore Sportsbooks


Welcome bonuses and promotions are also a big part of the customer experience at JazzSports. There is something for everyone when it comes to making the most out of your betting bankroll. Not every offer is for every sports bettor, so JazzSports has tailored its incentive program more towards customer loyalty and regular online play. 

There is also a number of weekly and monthly contests that anyone can take advantage of. Things really get ramped up during the biggest betting events of the year such as the Super Bowl, March Madness and the NBA Finals. The racebook offers special incentives for horse racing’s biggest events such as the Kentucky Derby in early May as part of the Triple Crown racing series and annual Breeders’ Cup in early November.

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