This is one of the most long-standing businesses in the online sportsbook sector, having been established back in 1998. Although they have a very storied past, the people at Pinnacle are very enthusiastic about promoting their "Future View," which includes a newly-designed website that features better navigation, more ease of use for customers who are on mobile devices, enhanced "personalization" of the betting experience, a more robust casino, superb casino promotions and a greater concentration on eSports.
While a lot of sportsbooks are very apprehensive about handling action from "sharp" bettors, and do their level best to discourage it, Pinnacle has not been known to engage in this practice; in fact, they believe that offering better odds is a unique selling proposition. And that is what makes them a favored choice of sports wagering enthusiasts across the board.
Now that we have said all that, we have to deliver the bad news - Pinnacle does not accept customers from the United States. Other countries that are excluded include Australia, Denmark, Germany, France, Ireland, United Kingdom, Turkey, Netherlands and Poland. But what is interesting here is that unlike some of the other establishments that prohibit even the slightest entry into the site from a "restricted" country, Pinnacle will at least let you travel around the site and look at what they have. You just can't play any of the games without an account.
It almost goes without saying that Pinnacle is one of the sharper sportsbooks in the world. So you know that if there is something of interest to bet on, you'll have it available.The special offers include reduced juice, so you often don't have to lay -110. And when it comes to baseball, they have another twist; for example, you can play a single run line (-1), and rather than deal with a 20-cent line, you'll have a 14-cent line for that and other alternate lines.
And that is indicative as to how sharp and exact they are. We're almost certain that no online sportsbook operation was shifting lines by pennies before Pinnacle came along and started to do it, but that is reflective of the kind of bettor they are willing to take on. Of course, when the "sharpies" get a better shake, that's a better shake for everybody else too.
They are seriously committed to eSports, with action on events in twelve different games, including League of Legends, Dota 2, Rocket League and more. They also have an informational blog with articles to support it.
What we think is also outstanding is their selection of 29 different "virtual sports" games. Essentially these are very life-like simulations of games (resembling EA Sports games like "Madden NFL"), so you can wager on virtual games like soccer (football), tennis, motor racing, horse racing, badminton, rugby, basketball and much more around the clock.
With Pinnacle's mobile app you can essentially operate just the way you would if you were using the website itself. You can add funds to your account, from wherever you are, using the apparatus that will put any of their accepted payment methods through.
You can also access all the live odds, which is obviously important when you are trying to make a wagering decision. And you can build yourself a bet ticket without even having to log in first.
So there is lots of convenience, and that is not unexpected, as Pinnacle understands that it is dealing with a rather demanding audience.
For those of you who are not familiar with it, "live betting" as it pertains to sports allows the customer to place wagers while the event is already in progress, and it has applied to many, many sports, including the most popular categories like baseball, football, basketball, hockey and soccer. But we have seen live betting for boxing and tennis and other events as far-flung as badminton.
It generally meets its objective, which is to provide another dimension to the sports betting activity, with more excitement and, of course, more wagering volume.
That having been said, there is live betting on the way at Pinnacle. This is the message when you click the "Live In-Play" tab:
OUR NEW LIVE BETTING EXPERIENCE IS COMING.
Pinnacle's Live Betting Dashboard is a brand new way to follow the markets you care about while the action unfolds.
We are putting the finishing touches on the Live Betting Dashboard, so watch this space!
Our guess is that if Pinnacle is going to incorporate live betting into their overall mix, it is going to be of superior quality. So if you don't see it now, you soon will.
There are special casino promotions at Pinnacle that make it attractive to be involved. This program includes Blackjack Bonus Thursdays and roulette bonuses every Friday.
There are over 600 slot games, which gives Pinnacle one of the biggest collections in the world. Also included are 42 table games and eleven different variations on video poker. There are also over 40 games that they claim to be "exclusive" to them.
We'd have to say that the live dealer casino at Pinnacle might be the most comprehensive available anywhere. Most of the live casinos you see elsewhere have five or six different offerings, but there are so many here that it is overwhelming.
There are several different options for blackjack that can be played in the live dealer casino, and even variations of those, including Blackjack Standard (regular, VIP and PRO) and Blackjack Common Draw (regular and VIP). Then you have eleven tables for roulette, including variations like Roulette Portomaso, Roulette Russian and Automatic Roulette. You can also do Ultimate Texas Hold'em, Triple Card Poker, Money Wheel, Live Casino Hold'em and Dragon Tiger (an Asian game). That's a huge selection.
There is a sizable help center available, and it touches on a lot of subject matter. Customers can enter inquiries with a search term and some answers to FAQ's will come up. They can also click on categories like Sports, Verification, Payments, My Account, Mobile, Live Betting, Bonuses, Casino, etc.
There is a live chat box in the bottom right-hand corner of the interface, and it will pop up when you go to the Help page.
Customers with inquiries can contact them through email@example.com, along with a form that can be filled out.
Judging from their drop-down menu, they can communicate in Taiwanese, German, Polish, Russian, Swedish, Chinese, Hebrew, French, Italian, Korean, Portuguese and Spanish, as well as English.
Customer service is manned around the clock, but there is no telephone support, and that is a minus.
Launch date: 1998
Main contact email: firstname.lastname@example.org
Phone #: N/A
Bank Wire, BitPay, Credit/Debit Cards, Echeque, ecoPayz, iDebit, Instadebit, Instant Banking, Local Bank Transfer, Local Transfers, MuchBetter, Multibanco, Neosurf, NETELLER, Oxxo, paysafecard,
QIWI Wallet, Skrill, Sofort�berweisung, Trustly, WebMoney
Which methods are available depends on what country the customer is located in. They can deal in 22 different currencies.
They explain that customers may use any of their authorized withdrawal methods (which are specific to the country/ location they are in)
Clearly, Pinnacle is not one of those companies that desires to sit there and rest on its laurels. It is constantly pushing forward. And this has been reflective in the improved casino, implementation of virtual sports games, and the live dealer experience.
And even if you are just a sports bettor, you couldn't arrive at a better place when it comes to getting a lot of bang for your buck, because frankly, the less in the way of "juice" you have to lay, the better chance you'll have to break even.
There are a lot of different ways to execute both deposits and withdrawals, and the site looks better than it's ever looked. So if you are in one of the areas Pinnacle services, it has to be on your list of places to visit and join.
-- One of sharpest sportsbooks around
-- Lot of slots
-- Great live dealer casino
-- Virtual sports games
-- Commitment to eSports betting
-- Easy and quick deposits and payouts
-- No telephone support
-- U.S. customers can't open accounts