BetOnline
Customers based in the United States need a place to play, and BetOnline has a very good home for them. That's because they make it very easy to deposit, which is often a dilemma, and they offer a variety of products that make them very much a one-stop shop.
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BetOnline is one of the most well-known sportsbook brands and has been in business for more than a decade. They have sustained some bumps along the way, but they are well-established as a destination where U.S.-based players can partake in very competitive prices on sporting events, as well as poker, live betting, live dealers and more conventional casino action. They mention what they call a "focus on the player" approach.
Remember that there may not be that many experienced and savvy operations around that is user-friendly for people in the United States. So BetOnline is one of those that has to be strongly considered as an alternative, even if you are using other entities for wagering as well.
Details about the service overall
The sportsbook is obviously the thrust of the operation, and the sports are going to be greatly tailored to the U.S. market. The menu of options is pretty wide, and they are very diligent about posting lines early. They are probably not the first place that a high roller would turn to, but they have very healthy limits as to what they will take on a wager; up to $25,000 on NFL sides and $10,000 on NBA sides, for example.
There are nice bonuses available in both the sportsbook and casino and this is usually something that attracts the recreational players. Customers also have the ability to do live betting, and also compete against live dealers in popular casino games.
Because they offer sportsbook, racebook, casino and poker action, BetOnline is known as a "one-stop" destination, but the only one of those products that would make a true enthusiast happy is the sportsbook.
Enthusiasts would no doubt be excited about the fact that there are many ways to make a deposit, including credit cards, which they seem to facilitate about as well as anyone. There are numerous ways to get customer service, although the reports on that have not always been good.
BetOnline Key Information
- Website: Click Here
- Launched -- 2004
- Licensed in -- Panama
- Rating -- 5
- US Players are welcomed
Deposit Methods -- MasterCard and Visa are accepted, and there are a number of cryptocurrencies that can be used for deposits, such as Bitcoin, Ethereum, Litecoin and Bitcoin Cash. Other deposit methods include Dash, person-to-person transfers, Skrill, Neteller, money orders and bank wires. Some of these don't apply to U.S. players.
Payout Methods -- BetOnline touts that it can do "24-hour payouts." They have the ability to do this, with the cryptocurrencies like Bitcoin, Bitcoin Cash, and Ethereum. Dash is a payout option, as is Neteller and Skrill. Bank wires and money orders are used as well. Checks can be sent (with a fee attached).
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Mobile Betting Details
BetOnline has made it possible for its customers to conduct mobile betting, and as they have explained it, the betting can be done from any internet-enabled smartphone, which we assume includes an Android. Customers are instructed to type in the URL of the site "www.betonline.ag" and they will get to " Mobile.BetOnline.ag," which brings you to the mobile-optimized site, which then facilitates the wagering process. So in effect, everything is available for play. They also mention that you can get a $50 free play bonus on the first bet you make from mobile.
Live Betting
Live betting is an activity whereby customers can actually place wagers on sporting events as they happen. This includes sports like baseball, football, basketball, hockey, and the odds continually change, sometimes with each play and/or each score. There is side, total and proposition wagering available. It is very important that the software be responsive when it is handling live betting transactions, and the reports we have gotten are generally very positive.
When you look at the interface, it's very clean. If you are on a basketball game, for example, you can get a running score on the game, along with the various propositions, which might include a "Race to 20 points" in the second half, which means you would wager on the team to score 20 points first in the half, along with quarter totals, "what kind of basket will the next basket be" and similar kinds of options.
Casino Details
About five years into its existence, BetOnline established a no-download casino, and there are a couple of casino bonuses that are available for customers when they come aboard, which includes a 100% slots bonus.
We must say that the game selection is not all that plentiful. Yes, there are twelve different variations of the popular casino game of blackjack, but there are only about a hundred slot games. To their credit, they have almost forty 3D slots. Video poker enthusiasts should have enough to keep them busy, but on an overall basis, this is not incredibly comprehensive.
The online casino is powered by a couple of companies - Betsoft and Rival Gaming - both of which are well-known within the U.S. market. The graphics are fine, and the casino has been beefed up a bit in recent years, but the state of the art software - that which comes from Microgaming - is not accessible to U.S. players.
There is a live dealer casino too, in which customers are at the computer or mobile device and compete against dealers "in-the-flesh" who are in a brick-and-mortar environment. Blackjack, baccarat and roulette are played through this avenue.
Customer Service Availability
They are available around the clock, and there are different outlets for customer service at BetOnline. These include contacting them by phone and through a live chat apparatus. Inquiries can also be sent via email to different departments specifically.
That having been said, the customer service department has been the subject of some unhappiness from time to time. There have been complaints of slow responses that occur too often, inconsistency as to the level of service, and curt, perhaps a rude response from the representatives. Ideally, this shouldn't even happen once, since this is the department that has direct communication with the public.
Pros at BetOnline
- Banking options (including credit cards) are plentiful
- US players are welcomed
- Fast payouts
- Sportsbook menu is extensive, with high limits
- Poker room is more than adequate
Cons at BetOnline
- High fee charged for check payout, credit card deposit
- Customer service could improve
- Interface could be better
- Casino is not all that robust
Conclusion
Customers for sports betting, including those who reside within the United States, are well-advised to connect with multiple outlets that can take their action. Within those parameters, BetOnline is a destination that should be one of your choices. It has a sportsbook that can accommodate both recreational players and those of the medium and high-roller variety; they have quality live betting product, and they are very good when it comes to seamlessly deposit and even getting payouts. They seem dedicated to doing this quickly, and that is one of the things you would be looking for. So by all means, check it out.
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